| Today we are releasing August data for Marketplaces (eBay/Amazon), Search and Comparison Shopping Engines (CSE). This month we are also starting supplemental data for search and CSE.August resultsAugust saw another incremental improvement. SSS overall was up ~5% compared to July . The results for each channel were as follows with some commentary:Amazon - Amazon came in at 62% equal to July's 62%. Amazon continues to be very robust across most categories. International is very strong as is |
- Last Modified: 2010-09-07 22:50:24
| Every year we produce a survey of online consumer behaviors that provides huge insights into how average consumers shop online. If you sell online, regardless of channel (ebay, amazon, webstore, cse, search, all of the above), you should read this report as it gives you invaluable information on all parts of the consumer's buying cycle.You can learn more at sister site CSE Strategies here.Or download the report here: www.channeladvisor.com/consumersurvey.Enjoy! |
- Last Modified: 2010-09-01 09:23:09
| When eBay launched the DSR system, we were always concerned with the fact that sellers that offer free shipping generally received 4.8 on the shipping and handling cost DSR. It proved that the system sets up unrealistic expectations with consumers.Last week, 8/24/10, eBay somewhat quietly (no AB post, just a tweet+post from their blogger?) rolled out a significant improvement to the system.If a seller offers free shipping, and the buyer chooses that option, then the seller automatically gets a 5 star on the shipping and handling cost DSR |
- Last Modified: 2010-08-30 09:20:41
| Over on sister-site, Amazon Strategies, we have a post about a new Amazon feature that surfaces the top products with lots of demand and little to no supply.This is a little view into a very powerful strategic advantage that Amazon has over other players, eBay included, and illustrates why eBay is making a huge effort to 'Amazon-ify' the eBay experience. I thought our eBay folks would find the topic of interest. |
- Last Modified: 2010-08-25 08:46:15
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Today, eBay's Todd Lutwak (looking quite tan, I might add!), announced today that in about nine months eBay will sunset eBay's third party checkout system. ChannelAdvisor (and our customers) are the largest user of the Third party checkout (we use 3PXO as shorthand so I'll use that going forward to save time) system so I wanted to share a bit of background on the system as well as our plans in a world without 3PXO and what it means for buyers and sellers.Background on 3PXO (or & |
- Last Modified: 2010-08-24 13:37:15
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After taking the summer mostly off from blogging, there's a lot going on in the land of eBay I wanted to update everyone about. In this installment I wanted to take a deep dive into the much anticipated eBay Checkout (Basket) that is in a test in the UK. I'm going to write this a little backwards with the summary first and then a detailed tour last.Thoughts about the BasketWe've spent a lot of time with the early experience Basket in the UK and while it's a good start, we've found several problems that indicate that |
- Last Modified: 2010-08-23 22:58:48
| Over on sister site, Amazon Strategies, we have a detailed post about some interesting datapoints surrounding Amazon's rapid international expansion and details on ChannelAdvisor's advanced support for Amazon.de and Amazon.fr. |
- Last Modified: 2010-08-10 10:53:37
| Today we are releasing July data for Marketplaces (eBay/Amazon), Search and Comparison Shopping Engines (CSE). One FAQ that I receive is about currency rates. These SSS percentages are all in native currency.July resultsJuly saw a bump up in SSS overall of ~5% compared to June. The results for each channel were as follows with some commentary:Amazon - Amazon came in at 62% down from June's 65%. We continue to annualize more customers on our Amazon 2.0 solution which is where the decrease is comi |
- Last Modified: 2010-08-06 22:24:26
| Sorry for the short notice, but I am hosting a 2010 Holiday 10 Strategies to boost your sales (that you can implement now and still get done in time) @ 2pm ET today - 8/5. We'll be covering a good cross-section of search, comparison shopping and eBay/Amazon. There will be a recording posted later today if you can't make it live.
Sign up and details are here: http://www.channeladvisor.com/webinars/index.php
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- Last Modified: 2010-08-05 11:49:06
| For more detail on ChannelAdvisor's SSS data, please see this post.Today we are releasing June data and in addition to the eBay and Amazon data, we are now breaking out search and CSE data as per customer requests. We have also had requests to release more details around CSE and search such as CPC, CTR, CR and engine mix (CSE specific). We'll be evaluating the addition of those metrics in the coming months. One FAQ that I receive is about currency rates. These SSS percentages are all in native currency.June r |
- Last Modified: 2010-07-07 08:42:52
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